Data deletion instructions

You can ask for the data MCG Launch holds about you, or about your whole organisation, to be deleted at any time.

Delete your own account

• Email mpknup@gmail.com with the subject “Data deletion request” from the email address you use to sign in.
• We delete your user account, sessions, stored Google access and your memberships within 30 days and confirm when it is done.
• Activity records in your organisation (for example who launched a campaign) keep only an anonymised reference to you.

Delete your organisation

• An owner or admin of the organisation emails mpknup@gmail.com asking for the organisation to be deleted.
• Within 30 days we delete the organisation's data: launches, templates, Creative board, Offer Brain, tasks, the media library and its files, the synced Meta catalog, stored Meta tokens, AI provider keys and assistant keys. We confirm when it is done.
• Ads already running on Meta are not touched: pause or delete them in Meta Ads Manager.

Revoke access yourself

• Google: remove MCG Launch at myaccount.google.com/permissions.
• Meta: in Settings → Business Managers, click Disconnect (this deletes the stored token). You can also remove the app or its system user in your Business Manager's settings, or remove the app under Facebook Settings & privacy → Settings → Business integrations.